Privacy Policy

1. Introduction

Rian Ru ("we", "us", "our") is an AI development online school operating from Chiang Mai, Thailand. This Privacy Policy explains how we collect, use, and protect information that identifies or relates to you ("personal data") when you use our website or enrol in our programs.

We are committed to handling personal data responsibly and in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA). If you have any questions about this policy, please contact us at [email protected].

2. Data We Collect

We collect the following categories of personal data:

• Identification data: your name and email address, provided when you submit an enquiry form or enrol in a program.
• Contact data: your phone number, if voluntarily provided in the enquiry form.
• Usage data: technical information collected automatically when you visit our website, including IP address, browser type, pages visited, and time spent on each page. This data is collected via analytics tools.
• Cookie data: information stored in cookies on your device, as described in our Cookie Policy.
• Program data: your progress, submitted exercises, and mentor communications, generated during your enrolment.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries and assess whether a program is suitable for you.
• To manage your enrolment and provide access to program materials.
• To communicate with you about your progress and program-related matters.
• To improve our website and program content using aggregated analytics data.
• To comply with legal obligations under Thai law.

We will not send you marketing communications without your explicit consent. We do not sell your personal data to third parties.

4. Legal Basis for Processing

• Consent: for optional cookie categories and any marketing communications.
• Contractual necessity: to manage your enrolment and deliver program access.
• Legitimate interest: for website analytics that help us improve our services, provided these do not override your rights.
• Legal obligation: where processing is required by Thai law.

5. Data Retention

Enquiry data is retained for up to 12 months from the date of submission. Enrolment and program data is retained for 3 years from the date your program access ends, after which it is deleted or anonymised. Analytics data is retained in aggregated form only. You may request deletion of your data at any time (see Section 7).

6. Data Sharing

We share personal data only in the following circumstances:

• Service providers: trusted third parties who assist us in operating our website and delivering program access (such as hosting and analytics providers). They are contractually required to handle your data only as instructed by us.
• Legal requirements: when disclosure is required by law or by a regulatory authority in Thailand.
• Business transfers: in the event of a merger or acquisition, your data may be transferred as part of that transaction, subject to equivalent data protection commitments.

7. Data Protection Measures

We use encrypted connections (HTTPS) for all web traffic. Access to personal data is restricted to Rian Ru team members who require it to carry out their responsibilities. We conduct internal data access reviews periodically. In the event of a data breach affecting your rights, we will notify you and the relevant authority as required by the PDPA.

8. Cookies

Our website uses cookies to support site functionality and to collect analytics data. You can manage your cookie preferences at any time via our Cookie Policy page.

9. Your Rights

Under the PDPA and applicable data protection principles, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent at any time (where consent is the basis for processing).
• Object to processing based on legitimate interests.
• Request restriction of processing in certain circumstances.
• Lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

11. Children's Privacy

Our programs are designed for learners aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we become aware that we have done so, we will delete that data promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top and, where changes are material, inform enrolled learners by email. Continued use of our website or programs after an update constitutes acceptance of the revised policy.

13. Contact

Data controller: Rian Ru, 18 Nimmanhaemin Road, Suthep, Chiang Mai 50200, Thailand.

For privacy-related enquiries: [email protected]